A first stage in collecting data showing that software is the major source of difficult problems and operational performance p

“You software guys are too much like the weavers in the story about the Emperor and his new clothes. When I go out to check on a software development the answers I get sound like, ‘We’re fantastically busy weaving this magic cloth. Just wait a while and it’ll look terrific.’ But there’s nothing I can see or touch, no numbers I can relate to, no way to pick up signals that things aren’t really all that great. And there are too many people I know who have come out at the end wearing a bunch of expensive rags or nothing at all.” —An Air Force decisionmaker